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TLS Transparency Promise — Fort Myers, FL

Honesty, clear estimates, and advocacy with insurers — central to how TLS treats every retail, fleet, and DRP customer.

TLS Transparency Promise — Fort Myers, FL — TLS Automotive customer service and estimates in Fort Myers
Free damage assessments and insurance documentation.

Quick answer: transparency promise in Fort Myers

TLS Automotive Inc. provides transparency promise in Fort Myers and Southwest Florida.

We are an I-CAR Gold Class certified collision repair facility.

We repair aluminum body panels, EV collision damage, and perform in-house ADAS calibration.

Call (239) 334-4500 for a free damage assessment.

We have served Fort Myers since 1974 with a lifetime warranty on our workmanship.

What we promise on every estimate

  • Itemized scope in plain language — not a mystery total
  • Parts options explained: OEM, OEM-equivalent, or aftermarket
  • Cosmetic vs structural work labeled clearly
  • No-pressure recommendations — you choose after we explain trade-offs
  • Advocacy with insurers when shortcuts would hurt safety or finish

Insurance advocacy — your rights in Florida

Florida law generally lets you choose your repair shop.

You are not required to use only an insurer's preferred facility.

As a United and Loyalty DRP-experienced shop, we still advocate for proper parts and procedures on every claim.

See insurance DRP repair for claim steps.

Second opinions welcome

Already have an estimate from another shop or a DRP facility?

Upload it with photos via TLS SmartEstimate or call (239) 334-4500.

We explain what we agree with — and what we would change for safety or longevity.

Lifetime warranty in writing

Our workmanship carries a lifetime warranty.

We explain coverage at pickup in plain English.

Related: Safe Repair & Resale-Ready Documentation.

Who this promise is for

First-time collision customers, fleet managers, lease drivers, and anyone tired of upsell pressure.

Cash, insurance, and DRP jobs all get the same honesty standard.

Start with TLS SmartEstimate — upload photos anytime.

TLS Automotive repair standards

Since 1974, TLS has repaired vehicles in Fort Myers with documented quality checks.

We are an I-CAR Gold Class certified collision repair facility.

Frame straightening follows manufacturer specifications when structural damage is present.

PPG color matching ensures factory-quality paint on collision and refinish work.

Every job is backed by our lifetime warranty on workmanship.

Multi-station Fowler St facility

Each vehicle moves through coordinated body, structural, paint, and quality stations.

Automotive diagnostics and measuring systems guide structural repairs before refinish.

Fleet and insurance jobs receive photo documentation for adjusters at every stage.

Insurance and fleet

United, Loyalty, rental fleets, and all insurance carriers are accepted.

We provide itemized scopes and photos when adjusters require documentation.

Call (239) 334-4500 or visit our contact page to schedule.

Domestic, import, aluminum, EV, and ADAS

TLS repairs sedans, SUVs, light trucks, luxury imports, and Tesla EV platforms.

Aluminum body repair requires dedicated tools and training — not general body work.

EV collision repair and electric vehicle collision repair follow manufacturer procedures at our Fowler St shop.

When bumpers, cameras, or glass are replaced, we perform in-house ADAS calibration.

See our Tesla collision repair page for dedicated EV body work.

Collision repair process step by step

We start with a documented damage assessment and written repair scope.

Structural work uses measuring systems before panels and paint are addressed.

PPG refinish matches factory color and texture on every collision job.

Quality inspection happens before you pick up your vehicle from Fowler St.

Why Fort Myers drivers choose TLS for collision repair

Since 1974 we have combined frame capability with PPG factory paint matching.

Our I-CAR Gold Class Gold Class shop meets industry training standards on every collision job.

Lifetime warranty on workmanship backs structural, body, and refinish repairs.

Free damage assessments are available at 2559 Fowler St, Fort Myers, FL 33901 during business hours.

United, Loyalty, rental fleets, and all insurance carriers are welcome at TLS.

Related Fort Myers services

Collision repair, auto body shop, and auto paint Fort Myers.

Browse our complete site map for Cape Coral, Naples, and SWFL pages.

Call (239) 334-4500 for a free collision damage assessment in Fort Myers.

Frequently asked questions

What is the TLS Transparency Promise?

Clear itemized estimates, parts options explained up front, no-pressure recommendations, and advocacy with insurers when safe repair needs proper parts.

Will you explain OEM vs aftermarket parts?

Yes. We disclose OEM, OEM-equivalent, and aftermarket choices before work so you and your insurer understand the trade-offs.

Do you pressure customers into extra work?

No. We recommend what the vehicle needs for safety and quality, then let you decide after a plain-language explanation.

Can you give a second opinion on another shop's estimate?

Yes. Upload the estimate and damage photos via SmartEstimate or call (239) 334-4500 for a free second look.

Do you help when insurance wants cheaper parts?

We document why OEM or specific procedures matter for sensors, structure, or finish and advocate through supplements when needed.

Get your free TLS SmartEstimate

Upload damage photos from your phone — a TLS team member will call you back with your repair quote.